We collect, use and are responsible for certain personal information about you. When we do so we are subject to various laws and we are responsible as the controller of that personal information for the purposes of those laws.
In this policy, Lawpath, we, us and our refer to Lawpath Operations No.2 Pty Limited (ACN 660 157 755), an Australian proprietary limited by shares company with its registered office situated at 81-83 Campbell Street, Surry Hills, in the State of New South Wales, Australia, 2010. Where we refer to Personal Information, this means any information relating to an individual or identifiable individual.
1.1 We may collect and use the following personal information that identifies, relates to, describes, is reasonable capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household:
(a) personal identifiers such as your first and last name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, telephone number, account name, social security number, driver’s license number, passport number, signature, job title, place of work, date of birth, demographic information;
(b) other information relevant to the customisation of a document on the Website, information about goods and services you have ordered, information from enquiries you have made, information about your legal needs, information about your business or personal affairs, communication between us, credit card information, other information requested on this Website or otherwise required by us or provided by you;
(c) biometric information such as internet or other electronic network activity information (e.g., browsing history, search history, and information regarding a consumer’s interaction with the Website, application, or advertisement; and
(d) geolocation data as well as inferences drawn from any of the information identified above to create a profile about a consumer reflecting the consumer’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.
2.1 Lawpath collects Personal Information from you in a variety of ways, including when you interact with us electronically or in person, when you access the Website, when we provide our services to you and from cookies on our Website. We may also receive personal information from third parties. If we do, we will protect that information in accordance with this policy.
3.1 Personal Information is collected in situations where (a) you have consented; (b) there is a legitimate interest to disclose the information; (c) the disclosure of personal information is required for the fulfilment of our services to you; or (d) as required by the terms and conditions found on our Website.
3.2 Lawpath may use Personal Information collected from you to provide you with information, updates and our services. We may also make you aware of new and additional products, services and opportunities available to you. We may use your Personal Information to improve our products and services and better understand your needs, and the needs of our other customers.
3.3 With respect to there being a legitimate interest for us to receive the Personal Information:
(a) we require your personal identifiers, this is generally necessary for us to identify you to enter into a binding agreement with you when you accept our terms and conditions, and further, for us to be able to provide our services to you;
(b) we further require your personal identifiers, other information, biometric information and geolocation data primarily to prevent and detect fraud against you or us or for us to comply with our regulatory obligations or licence requirements to ensure you are in the locations we are permitted to offer our services; and
(c) to improve the efficiency of our products and services and to improve our products and services and tailor our offerings to you or our other customers.
4.1 We may disclose your Personal Information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this policy. Personal Information is only supplied to a third party when it is required for the delivery of our services.
4.2 We may from time to time need to disclose Personal Information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency or regulatory body request.
4.3 We may also use your Personal Information to protect the copyright, trademarks, legal rights, property or safety of Lawpath, its customers or third parties.
4.4 If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any Personal Information and non-Personal Information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances.
5.1 We may use your Personal Information to send you updates (by email, text message, telephone or post) about our products and services including exclusive offers, promotions or new products and services.
5.2 We have a legitimate interest in processing your Personal Information for promotional purposes. This means we do not usually need your consent to send you promotional communications. However, where consent is needed, we will ask for this consent separately and clearly.
5.3 You have the right to opt out of receiving promotional communications at any time by contacting us using the “Contact Us” tab found on the Website, by using the “Unsubscribe Link” in the email or “STOP” in the text message or updating your user preferences on the Website.
5.4 We may ask you to confirm or update your marketing preferences if you instruct us to provide further products and/or services in the future, or if there are changes in the law, regulation, or the structure of our business.
6.1 In the past 12 months, we have not sold any Personal Information to any party, and we have only shared Personal Information for the purposes of us or our third party service providers to provide you with the products or services offered by us or that third party. Where we have shared Personal Information to a third party, the Personal Information that has been shares is only the information that the third party legitimately requires to perform the services to our customers.
7.1 Your Personal Information may be held at our offices, on our servers, by our third party service providers, representatives or agents. At the time of publication, we use Amazon Web Service as our third party service provider to host and store your Personal Information.
8.1 We will keep your personal information while you have an account with us or while we are providing the products and services to you. We will also keep your personal information for as long as is necessary to respond to any questions, complaints or claims by you or on your behalf or as required by the applicable law.
9.1 Information that we collect may from time to time be stored, processed in or transferred between parties located in countries outside of the United States, such as Australia.
9.2 We provide information about the circumstances in which your personal data may be transferred to countries outside of the United States. The data that we collect from you may be transferred to, and stored at, a destination outside of the United States. It may also be processed by staff operating outside the United States who work for us or for one of our suppliers. These countries include but are not limited to the United States and Australia.
9.3 We have hosting facilities in Australia and the United States. Transfers to the United States and Australia are protected by appropriate safeguards. Nevertheless, were you post personal information to the Website in the public domain via the Website (such as completing a testimonial or review), you acknowledge that that information may be available via the internet and around the world and we cannot prevent the use or misuse of such information by others.
10.1 Lawpath is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure. This includes but is not limited to us limiting access to your Personal Information to those who have a genuine business need to access it. Further, those who are processing your Personal Information will do so in an authorised manner and is subject to the duty of confidentiality.
10.2 The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us, or receive from us. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this policy.
11.1 You may request details of personal information that we hold about you. If you would like a copy of the information which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at [email protected]
11.2 You also may also contact us to: (a) access the Personal Information we hold or process about you; (b) update, correct or amend the Personal Information we hold or process about you; (c) request for the removal of some of the Personal Information we hold about you; (d) request that we cease processing all or some of the Personal Information we process about you; (e) object to your Personal Information being used for direct marketing purposes or automated decision making intelligence where that decision would have a legal effect or significant effect on you. Nevertheless, we reserve our right to refuse to provide you with information we hold about you where we are permitted to do so under the laws of Australia.
13.1 When you visit our Website, Lawpath we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our Website, so that we can improve our service.
13.3 The purpose of the cookies is primarily for us to analyses website traffic and help us provide a better website visitor experience. In addition, cookies may be used to serve relevant ads to website visitors through third party services such as Google Adwords. These ads may appear on this Website or other websites you visit.
13.4 Our Website may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that Lawpath is not responsible for the privacy practices of other such websites. We encourage our users to be aware, when they leave our Website, to read the privacy statements of each and every website that collects personal identifiable information.
14.1 If you would like to exercise any of your rights as described in this policy, please feel free to contact us using the “Contact Us” page on our Website, or calling the telephone number listed on the Website, or sending an email to [email protected]
14.2 Where you seek to exercise your rights, you will need to provide us with
(a) sufficient information for us to identify you such as your full name, address or username;
(b) proof of your identity and address; and
(c) a description of what right you want to exercise and the information to which your request relates.
14.3 We are not obligated to make a data access or data portability disclosure if we cannot verify that the person making the request is the person about whom we collected information, or is someone authorised to act on such person’s behalf.
14.4 Any personal information we collect from you to verify your identity in connection with you request will be used solely for the purposes of verification.