Platform Overview

Top 10 Documents Used in the Hospitality Industry

The hospitality industry in Australia covers a broad range of restaurants, hotels, bars and cafes. From hiring employees to advertising online, it’s important that businesses in this industry follow all the legal guidelines. In this article, we’ll outline to the 10 most used documents in the hospitality Industry.

Table of Contents

1. Privacy Policy

A Privacy Policy states what information your website will collect from users, and also outlines how that information will be used. This includes who the information will be passed on to and whether the information will be sent overseas. A Privacy Policy also includes clauses setting out the security and storage of personal information and whether your website uses cookies and/or supports third party sites. Further, many online providers such as Google and Facebook require businesses to have a Privacy Policy in order to use their services.

2. Non-Disclosure Agreement (Mutual)

A Non-Disclosure Agreement (Mutual) is a legally binding agreement between two parties which protects the disclosure of information between them. By using this document, both parties are promising to protect each other’s information. This type of NDA is common in business partnerships and also in B2B services. Further, as someone working in the accounting industry, you may be releasing information about your business to potential partners. If you’re looking to grow your business, an NDA will help you keep your information secured along the way.

3. Business Sale Agreement

It’s common for businesses in the hospitality industry to change ownership. Whether you’re purchasing or selling a business, it’s important to have all the terms of the sale in writing. A Business Sale Agreement covers:

  • Transfer of business assets
  • Conditions of the sale
  • Employees
  • Restraint clause

4. Commercial Lease Agreement (Non-Retail)

Commercial leases are used for businesses looking to rent offices and also other commercial spaces. This document outlines details of the landlord and tenant, length of the lease, rent and termination. It’s important to note here that this document is different from a Retail Commercial Lease. This is because terms relating to retail leases are usually stricter and fall under state legislation.

5. Contractor Agreement (Individual)

A Contractor Agreement is an agreement between a business and an independent contractor. This Agreement allows the business to hire the independent contractor (they can also be a freelancer or a consultant) to perform work for the business. This Agreement includes terms relating to:

  • The services to be performed
  • Payment and expenses
  • Confidentiality
  • Termination
  • Intellectual property

It’s also important to remember here that a contractor is not an employee, and do not have the same entitlements to leave and superannuation that employees do.

6. Employment Agreement (Casual)

Employment Agreements are crucial in setting out the terms of employment between you and an employee. Beyond remuneration, this Agreement also sets out expectations and responsibilities, termination and the notice period. Specifically, this Agreement is for employees who work on a casual basis. Employees who work on a casual basis receive casual loading on top of their usual pay, however do not have paid leave entitlements.

Get your Casual Employment Agreement now for free.

Hire casual employees in any industry. This Employment Agreement (Casual) is essential when hiring new employees for your business.

7. Part Time Employment Agreement

Part Time employees are different to casual employees in that they are entitled to paid leave and work regular hours. A Part Time Employment Agreement outlines the terms of your employment relationship, responsibilities and grounds for termination. However, it’s important to bear in mind that minimum rates of pay and entitlements still apply as set out in Federal law.

8. Partnership Agreement

A partnership is one of the three main business structures in Australia. Partners in a partnership however, are legally and financially responsible for the business. A Partnership Agreement sets out the terms of your partnership to avoid any disputes arising further down the line.

9. Refund Policy

The Australian Competition and Consumer Commission (ACCC) outlines the rights have consumers have when it comes to receiving refunds and exchanges for products purchased. In addition to this, many businesses have their own individual policies for providing refunds. A Refund Policy allows you to customise your refunds process and also inform customers what the rules are for giving refunds.

10. Website Terms and Conditions of Use (Goods)

A Website Terms and Conditions of Use (Goods) document outlines your business’s terms and conditions, in addition to terms for the use of your website. Your terms and conditions will cover delivery, payment and your returns policy, whilst your terms of use will explain to visitors to your website what conduct is and is not acceptable on your site.

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